Why Pet Parents Trust Us With Their Furry Friends
We believe actions speak louder than words. Read what our Gurugram pet community has to say about our cage-free boarding, grooming, and the care we pour into every single visit.
This happy pet parent shares her great experience. Her dog got to socialize with many different breeds and enjoyed a grooming session, while she loved the welcoming atmosphere and our wide range of pet products.
This image captures the essence of our community. A happy client who left her Golden Retriever with us for two weeks is enjoying a coffee while her dog socializes with other guests, including a Pug and a Shih Tzu.
"Definitely our new favorite spot for grooming!" We are so grateful for this 5-star review from Isha Joshi, who loved our spacious play area, boarding services, and the convenience of our pet-parent cafe.
"I know that my dog is safe here." This testimonial from Trevor's mom after a year with us means the world. She trusts us completely for boarding and grooming, and Trevor is always more than happy to stay.
This pet parent found us online while moving cities and needed a safe place for his Indie, Rani. He highlights our systematic approach, from trial sessions and grooming to dietary needs and daily WhatsApp updates.
"She doesn't seem to be missing us, thankfully." This couple left their dog with us for four days, the longest they'd been apart. Our constant video updates gave them comfort, and their dog felt right at home.
"Furbulous! My pup had a blast playing." This review highlights the perfect experience for both pet and parent, thanks to our loving staff. We strive to make every visit a joy.
"It's a community of animal lovers." This client beautifully describes what we aim to be: more than just a place to leave your dog, but a reliable, fun, and loving environment for furry friends.
"A pawsome paradise for both dogs and humans!" This review from a Pug parent emphasizes the peace of mind that comes from knowing your pet is safe and supervised while you relax with a latte.
"The best pet integration area in Gurgaon!" This client review praises our friendly vibes and the staff's warmth and attention to every pet, recommending us as the place to be if you love your pet.
About Words from Our Pack: Customer Testimonials
Before you book a long stay, we always recommend a short trial visit to help your pet settle in. It’s the best way for them to meet our resident pack and for you to get comfortable with our routine—from the cage-free playtime to the regular WhatsApp updates we send while you are busy.
Leaving your pet behind is never easy. That’s why we focus on 'Tails of Togetherness'—a promise that your furry friend is getting the same love, belly rubs, and care they’d get at home. Whether it’s a nervous first-timer or a regular who sprints to our gate, we treat every guest like family.
Why pet parents choose us:
- Transparency: You won't have to wonder what your pet is up to. We share regular photos and videos so you know exactly how they’re doing.
- Routine Care: We stick to the habits your pet is used to, whether it's specific feeding times or just extra couch cuddle time.
- Safety First: With on-site vet access and a strict staff-to-pet ratio, we ensure a safe environment for every size, from small Shih Tzus to energetic Labradors.
If you're looking for boarding or daycare in Sector 31, Gurugram, come by for a chat. Let your pet meet us, grab a coffee, and see if we’re the right fit for your family.
Tails & Coffee
We are Tails & Coffee, a team of pet lovers who believe your dog deserves a holiday while you are away. We aren't a kennel, but a second home where every belly rub, treat, and playtime session counts.
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