Blog

Articles from the team building mytribe, on how expert services are bought and sold in India and the technology we build for it.

Left: a tired mother at her table late at night, staring at her phone, surrounded by unanswered messages, clocks and torn calendar pages. Right: the same mother relaxed on her sofa on one phone call, cup of tea in hand, as three birthday decoration options arrive
Business

Voice AI is a major unlock for the expert services industry

Expert services in India have always been sold over the phone. Voice AI can now have that conversation, and providers are asking us to let it do the selling. We think this is the e-commerce moment for expert services.

Kushank Poddar and Ugam Kamat·9 min

The mytribe AI on a real call

STT · LLM · TTS

Engineering

Why we built our own voice AI stack for Indian callers

Speech-to-speech models work well for American callers, but not yet for Indian ones. So we built our own cascade of speech-to-text, a frontier LLM and text-to-speech, and tuned what makes a call feel human.

Lavish Thakkar and Ugam Kamat·8 min

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