How does mytribe verify its providers?
Every provider on mytribe falls into one of two groups. Tribe approved or curated from web. And we always tell you which one before you decide.
Two tiers.
1. Tribe approved
All providers are thoroughly checked by our team. We interview them call their references and carefully look at their work. They get a badge on their profile that says Tribe approved.
2. Curated from the web
A page is created based on what we find about the provider on the internet like their website, social media and portfolio. mytribe does this so that users can find these providers while we formally verify them. The prices we show for these providers are estimates and we clearly label them as such.
We are very open about which provider falls in which group
Seven things we check, before anyone gets the badge.
Identity
The work
References
Notable claims
Pricing
Judgement
Photo authenticity
All of this information helps us create provider's kundli, the in depth profile that sits behind the recommendation which powers the match making. It's the work we put in so you don't have to.
It is also why we can quote you a price without ringing the provider first. Their file holds what they actually charge at different scales, so a number can be built for a job nobody has quoted before, and it is right often enough to send you straight away.
Being Tribe approved is not a one time stamp.
Every Tribe approved provider is re verified at least every six months. In practice it happens far more often: after jobs, when something changes, when a complaint comes in, and through mystery shoppers who book from us as ordinary strangers and report back on what was wrong. 1 in 10 providers who apply gets the badge. And about 1 in 5 of those who got it has since lost it, because the work dropped or a job was handled badly.
Want the full audit on a provider you're considering?
The references we called, the work history we went through and the pricing nuances like travel charges, add ons vs base, difference in weekday vs weekend pricing and so on. Everything that went into their Kundli. It's all on record. Just ask, and we'll walk you through it.
We did the trust work. You just pick.
Tell us what you need on WhatsApp. We will bring you a short list of vetted providers.
Over 1,000 bookings so far, rated 4.3 out of 5 across 250+ reviews.