Our Boarding Facility and Safety Protocols in Mumbai

When I started planning the MBT facility in Chandivali, I did not want to just build kennels. I wanted a space that addressed the real anxieties pet owners have. Most facilities leave dogs unsupervised at night or rely on staff who have not been properly vetted. I changed that.

Here is what you can expect from our safety protocols:

• 24/7 Supervision: We have a senior trainer living on-site. Your dog is never truly alone, day or night.
• Transparency: All our doors are glass. You can see into any room from the next, and there are no hidden corners.
• Staff Protocols: I do not just hire based on a resume. Every team member goes through a rigorous hiring process, including an in-person trial and a three-month probation period before they handle any dog solo. We also run police verification for every staff member.
• Tech-Enabled Safety: We use CCTV throughout, and no employee is allowed to use their phone while handling a dog. We focus entirely on the animal.

This is not a corporate setup. It is a home-grown space that grew out of my own necessity to find a place I could trust with my own dogs, Pantu and Chaddi. Whether you are looking for a short-term boarding solution or a long-term behavioral transformation, you get the same level of care.