About Consumer Protection Law

Bought something that turned out faulty, or service just not delivered as promised? Most people say "chalta hai" and move on, but honestly, you don’t need to. I help you figure out where you actually stand under the Consumer Protection Act, 2019.

Your Rights, Simplified

• You’ve got six key rights, including safety, info, choice, being heard, redressal, and consumer education. These aren’t just fancy words - they actually protect you.
• Shop saying ‘Bika hua maal wapas nahi hoga’? That’s not the law. If you buy something defective, you can seek a remedy. Don’t let anyone make a gaddu (fool) out of you.
• If a store tries charging for a branded carry bag, bol do (tell them) it’s advertising, not your expense.

Real Problems, Real Fixes

• Online scams, UPI frauds, OTP chakkar (troubles) - cybercrime is rampant. First step: report online.
• Your personal data is yours. Under the data protection act India, companies must ask you before collecting anything. Think twice before clicking ‘accept’.

Cheque Bounce Issues

• Got a bounced cheque? That’s criminal, not just civil. You’ll need the bank’s return memo and legal notice before anything else. If they don’t pay up, we file a case.

Taking Action

• Filing a consumer complaint online is easy. Where you file depends on the amount involved - district, state, or national commission.

I’m here for the whole process, from sending legal notices to representing you in Delhi-NCR consumer courts. I’ll keep it simple and real, so you know what’s up and what’s next.