Consumer Protection Law
Available across Bengaluru
We help you understand and use your consumer rights when businesses treat you unfairly, from service charges to utility issues, and guide you through your options before taking legal steps.
Pricing Guide
Legal Consultation & Case Merit Check
Scope & Assessment
- Case Evaluation: Detailed review of grievances regarding defective goods or service deficiencies (e.g., restaurant charges, utilities).
- Document Audit: Analysis of invoices, bills, warranty cards, and correspondence to identify legal loopholes.
- Feasibility Check: A direct 'Go/No-Go' assessment on whether the claim has merit to stand in court.
Strategic Roadmap
- Rights Education: Explanation of relevant statutes (Consumer Protection Act, 2019) and Constitutional rights in simple English.
- Process Guidance: Step-by-step breakdown of the legal path (Legal Notice vs. District Commission filing).
- Cost-Benefit Analysis: Estimation of potential compensation versus the time and legal costs involved.
Legal Notice Drafting & Dispatch
Drafting & Legal Framework
- Legal Narrative: Structuring the grievance into a formal legal format highlighting specific unfair trade practices.
- Statutory Citations: Inclusion of relevant Consumer Protection Act sections and specific court precedents to strengthen the case.
- Demand Formulation: Clear articulation of required remedies (refunds, compensation, rectification) within a set timeline (15-30 days).
Execution & Logistics
- Official Dispatch: Sending the notice via Registered Post with Acknowledgement Due (RPAD) for legal validity.
- Evidence Tracking: Monitoring delivery status and securing the acknowledgement card for future litigation proof.
- Reply Review: Initial review of any counter-reply received from the opposing party to determine next steps.
End-to-End Consumer Court Representation
Case Preparation & Filing
- Complaint Drafting: Creation of the detailed consumer complaint outlining facts, grounds of challenge, and relief sought.
- Evidence Compilation: Organizing and annexing all proofs (bills, photos, correspondence) per court registry standards.
- Registry Filing: Management of all procedural filing requirements at the designated District Commission.
Litigation & Advocacy
- Court Appearances: Representation at all scheduled hearings including Admission, Notice, Evidence, and Arguments.
- Pleadings Management: Drafting and filing of rejoinders (replies to the opposition) and Evidence on Affidavit.
- Final Arguments: Presentation of oral and written arguments to the judge and procurement of the certified final judgment copy.
About Consumer Protection Law
What Drives Us
We see the law as more than just a tool for court battles. It's a way to fix what's broken in everyday life, especially when it comes to holding businesses accountable. Our main goal? Make sure you aren't left alone when facing unfair treatment.
Where We Step In
- Had a restaurant force a service charge on your bill? That charge is always voluntary. If someone tells you otherwise, we step up for you.
- If your electricity or water gets cut off without a good reason, that's not just annoying—it's potentially a violation of your rights. We go beyond just filing a complaint, sometimes taking it up as a constitutional issue.
- We explain your rights in simple words, not legal jargon. You’ll know exactly when you can refuse a charge, and when to push back.
Our Way of Working
- We don't just jump into court. First, we explain everything—your options, what the law says, and what’s realistic.
- We actually like it when clients ask questions. It means you’re learning, and that's key to protecting yourself in the future.
- If things get tough, we’re ready to represent you in consumer court.
Why Trust Us
- We stay updated on all the twists and turns in consumer rights law.
- Our priority is honest advice, not just “winning.”
- We want you to leave feeling confident, not confused.
Meet your Expert
Rawley Associates
My Story
Law for me, it's more than rules and books. It's how we fix things when society feels broken. Sometimes it's big, like Supreme Court drama, sometimes it's just a fight over a silly restaurant bill. Both matter. I want folks to know their rights, not just get lost in legal jargon. Justice starts with knowing what power you have. That's why I do what I do.
My Work
Legal Counsel & Advocacy - We handle constitutional law guidance, consumer rights support, and new fields like roadlex traffic law and digital law consultation.
Education First - We break down legal stuff, from 'actus reus' to your everyday rights, so you actually get it.
Law That Heals - We aim for fair outcomes, not just winning. Law should fix social rifts, not make them worse.
Practical Everyday Advice - Like, service charge at a restaurant is voluntary. We help you stand up for these small rights.
