Utility Management & Operations Software

Digitize your customer onboarding with this Mobile Application for New Connections from Tata Power DDL. The app enables a completely paperless process, from onsite data entry and document uploads to auto-demand note generation, significantly reducing the cycle time for new connections.

Streamline your metering operations with the Mobile Application for Meter Installation. This tool facilitates paperless meter installation and removal activities, featuring crew management, online data entry with GPS capture, and an online meter installation protocol to ensure regulatory compliance.

Improve outage response times with the Mobile Application for No Current Complaints. This system ensures the timely allocation of the right outage to the right resource, featuring map navigation, multi-lingual options, and integration with backend systems to reduce mean time to repair (MTTR).

Manage public lighting efficiently with the Mobile Application for Street Light Complaints. This app allows for the timely allocation of complaints to field resources, with features like map navigation and on-site safety checklists to improve consumer satisfaction and regulatory adherence.

This is the SANRAKSHAN Mobile App for Utility Operations & Maintenance from Tata Power DDL. It enables field staff to conduct various activities like equipment testing, grid inspections, and network audits directly from their mobile devices, with both online and offline functionality.

Optimize your procurement and payment cycles with the Vendor Invoice Processing System (BIRD). This web application from Tata Power DDL allows for online submission and tracking of invoices by business associates, featuring system-based workflows and escalation alerts to improve vendor satisfaction.

The IMS Audit Management Application from Tata Power DDL helps you streamline all types of internal and external audits. It provides an online record, system-based scheduling, and online Corrective and Preventive Action (CAPA) features to ensure compliance with regulations and internal policies.

Enhance workforce productivity with the PACE Employee Competency Management application. This portal, developed by Tata Power DDL, helps map employee competencies to their roles, identify training needs based on skill gaps, and increase overall employee engagement.

We offer solutions to improve internal support services, such as the IT SARTHI Helpdesk Application from Tata Power DDL. This online ticketing tool manages all IT-related service requests for hardware, software, and network access, enhancing employee satisfaction through efficient tracking and resolution.