Solar Operations & Maintenance (O&M)

Professional Module Cleaning

• Process: Multi-step wet cleaning using low-pressure water and specialized mild soap solution to protect anti-reflective glass coatings.
• Tools: Utilization of telescopic soft-bristle brushes and microfiber mops to prevent scratches.
• Debris Removal: Specific removal of bird droppings, pollen, and cement dust to prevent panel hot spots.
• Water Quality: Use of soft water or TDS-checked water to prevent calcium scaling.

System Health Inspection

• Structure: Visual check of Galvanized Iron/Aluminum mounting structures for rusting bolts or loose clamps.
• Electrical: Inspection of DC cables, MC4 connectors, and conduits for UV damage, insulation peeling, or rodent issues.
• Inverter: Review of error logs to ensure correct grid synchronization.

Reporting

• Digital Proof: Before and after photos of the cleaning quality.
• Performance: Comparison of current generation versus expected generation.

Scheduled Maintenance (4 Visits/Year)

• Deep Cleaning: 3 quarterly visits dedicated to professional wet cleaning to combat seasonal dust accumulation.
• Technical Audit: 1 specialized visit by a senior engineer for deep electrical auditing, including Earth Pit resistance testing and distribution box tightening.

Remote Monitoring & Support

• Tracking: Daily monitoring of energy generation via remote hardware to detect zero-generation days or sudden dips.
• Reporting: Annual report analyzing actual production versus promised output.

Priority Breakdown Assistance

• Response: Priority scheduling for faults (inverter errors, grid sync failure) with dispatch within 24-48 hours.
• Warranty Support: Handling of warranty claims with manufacturers including removal and re-installation labor.

Additional Services

• Net Metering: Guidance on local DISCOM billing discrepancies.
• Foliage Management: Trimming of small tree branches casting shadows on panels.