Tribe Verified· Empowering citizens across Delhi NCR daily.

Your Consumer & Citizen Rights

byKaran BajajOnline sessions available; Travels across Delhi NCR for in-person workshopsStarts from₹7,500 per sessionView full gallery

Kanoon ki jaankari hi asli power hai. Whether you are dealing with unfair service charges at restaurants or navigating government bureaucracy, I help you understand your rights in simple, direct language.

The Delhi High Court has clarified that restaurants must use the term "Staff Contribution" instead of "Service Charge," and it must be capped at 10%. I explain that this payment is still voluntary, and you have the right to refuse it.

In a major win for consumers, the Delhi High Court has ruled that service charges or staff contributions at restaurants are completely voluntary. I explain what this means for you and how you can refuse to pay this charge without any legal issue.

While cinema halls can prohibit you from bringing outside food, they are legally required to provide clean, hygienic drinking water for free. I explain this Supreme Court ruling so you know your rights the next time you go to watch a movie.

The rules for birth certificates for passport applications have changed. I explain that for anyone born before October 1, 2023, alternative documents like a school leaving certificate or PAN card are acceptable, making the process easier for many.

What should you do if a child has two different birth certificates? I explain the process of applying to the concerned MCD office for cancellation of the incorrect one, and how the authorities verify and retain the genuine certificate.

Having two birth certificates can create major problems. This video outlines the steps to get the second, erroneous birth certificate legally cancelled by approaching the Registrar of Births and Deaths.

The Gazette of India is an official public journal used for name changes, religion changes, and other legal notices. I explain the difference between a State and Central Gazette and why the Central Gazette is necessary for international purposes.

If your parents' names are incorrect on your documents, you need to publish a public notice in the Gazette. I guide you through the process of filing the application, providing correct ID proofs, and getting the correction officially recorded.

The Right to Information (RTI) Act is a powerful tool. I explain a lesser-known provision, Section 2J, which allows you to physically inspect government files and records, not just ask questions, giving you the power to demand transparency.

Pareshan by kachra in your locality? The government's "Swachhata" app is the solution. I show you how to download the app, upload a photo of the garbage, and how the system ensures a concerned officer cleans the area and reports back.

About Your Rights as a Consumer & Citizen

Understanding the law is the best way to stop getting taken for a ride. For instance, you do not have to pay that 'service charge' or 'staff contribution' on your restaurant bill, as the Delhi High Court has clarified it is entirely voluntary. Similarly, you have the legal right to inspect government records under the RTI Act or get civic issues fixed using official apps. My job is to give you that actionable, step-by-step guidance.

Empowering citizens across Delhi NCR daily. — Approved by the tribe

Karan Bajaj

Online sessions available; Travels across Delhi NCR for in-person workshopsStarts from ₹7,500 per session

I am Karan, a Delhi High Court advocate. My goal is simple: I want to make sure you are not taken for a ride, whether by a restaurant overcharging on a bill or a government department ignoring a simple civic issue.